Identifying Shared Best Practices. NetApp collaborated with SAP to create a joint “Discovery
Day” across joint customers. They used a combination of Spider Web, Speed Boat, 20/20 Vision, Buy a Feature, and Product Box to identify and share best practices for managing NetApp-SAP
environments and to identify new product development opportunities in data center Dev/Test and
Disaster Recovery.

" I'll be the first to admit that I did not see some of the connections among these options until participating in this game."

Tom Grant, Forrester Research Analyst

"Your work is certainly innovative and interesting."

-- Ellen S. Miller, Executive Director

The Sunlight Foundation

"I think what you are doing here is marvelous. The type of gatherings your G4D group is sponsoring is vital to democratic self-governance."

-- David Olson,  emeritus chair, University of Washington Political Science Department

“We played the game Buy a Feature with customers at our Customer Advisory Board meeting. Everybody had a good experience and realized how important their request is for Trend. We used this feedback to make good choices regarding feature priorities. The entire process was excellent!”

-- Eric Chang
Global Product Manager, Trend Micro Server Protect for Linux